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Your AI support employee for your inbox

Forward your support emails. TicketShift reads, understands, and drafts responses — so you can focus on building, not replying.

What TicketShift does

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Email Ingestion

Forward support emails to your TicketShift inbox. Every message becomes a tracked ticket automatically.

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AI Understanding

Reads your knowledge base, FAQs, and past tickets to understand context before responding.

Auto-Response Drafts

Generates accurate, on-brand responses in seconds. Review and send — or let it auto-reply.

How it works

1

Forward your support email

Set up email forwarding from support@yourcompany.com to your TicketShift webhook.

2

Upload your knowledge base

Paste your FAQs, docs, or product info. TicketShift learns your business in minutes.

3

Watch tickets get handled

New emails become tickets. AI drafts responses using your knowledge base. You approve or auto-send.

Stop drowning in support emails

Join the waitlist. Be first to automate your inbox.